HelpOnClick Blog

Stay updated on the lates Live chat news

training virtual chat agents

Best Practices for Training Virtual Chat Agents

Aug 25, 2024
by Beryl Miller

Virtual chat agents which involves use of Artificial Intelligence in the operation of the system are now common practices with many companies. They are regarded as the unobtrusive means to respond to customers and provide them with services and support in any possible time. But, at the same ti...

3 Ways of Improving Your Business with Live Chat for Customer Service

Mar 1, 2021
by admin

As part of a customer support service, live chat software is slowly becoming more popularly utilized by online busine...

Emotion recognition

Emotion recognition

Can Emotion Recognition Be Beneficial To Customer Support?

Aug 10, 2020
by Tatiana

Emotions play a significant role in our daily lives and the decisions we make. Emotion recognition helps businesses u...

startup

startup

These Rib-Cracking Business Quotes Will Inspire Your Startup

Aug 7, 2020
by Tatiana

Lose your sense of humor and lose your life! Yes, laughter is healthy, and just like consulting with an SEO Agency fo...

customer experience

customer experience

How to Run a Customer-Driven Business

Aug 4, 2020
by Tatiana

A business brand is defined by the customer experience or the overall impression customers get from the business. ...

Five Red Flags Your Knowledge Base is Failing

Jul 30, 2020
by Tatiana

Investing in a robust knowledge base for your customer support team can benefit your firm in many ways. Some of the ...

emotional connection

emotional connection

5 Tips to create An Emotional Connection With Your Customers

Jul 27, 2020
by Tatiana

Customers will always respond well when they have some emotional connection with a brand. A research on advertising...

You are a few minutes away from connecting
to your website visitors.

Start Free Trial

No credit card required