HelpOnClick Blog

Stay updated on the lates Live chat news

training virtual chat agents

Best Practices for Training Virtual Chat Agents

Aug 25, 2024
by Beryl Miller

Virtual chat agents which involves use of Artificial Intelligence in the operation of the system are now common practices with many companies. They are regarded as the unobtrusive means to respond to customers and provide them with services and support in any possible time. But, at the same ti...

The Influence of Technology on Customer Service Experience

Oct 15, 2019
by Tatiana

Technology is simply the collection of techniques. In customer service, technology is not just a tool a business shou...

How Live Chat Systems Can Help Improve Your Sales Funnels

Oct 14, 2019
by Tatiana

If you have worked in digital marketing, you may have heard of sales funnels. In a nutshell, a sales funnel represent...

7 Tips to Handle Angry Customers Through Live Chat platform

Oct 11, 2019
by Tatiana

Interacting with customers over live chat platform isn’t always easy. Some visitors may only write on the live chat w...

The Influence of Call Centers and Live Chat Solutions in realizing good Customer Service

Oct 10, 2019
by Tatiana

Customers are the most important assets in a business. The customer’s contribution to the business is as important as...

What are Some of the Customer Service Skills you Need for Repeat Customers?

Oct 8, 2019
by Tatiana

In any business, customer services skills are the most important since they deals with ‘the asset’ that’s regarded a...

Latest Technological Trends around Live Chat Solutions

Oct 7, 2019
by Tatiana

The use of a live chat solutions has grown popular over the years, especially with the fact that many companies are b...

You are a few minutes away from connecting
to your website visitors.

Start Free Trial

No credit card required