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How Covid-19 has shown the limitations of live chat solutions

Apr 1, 2022
by Beryl Miller

Normally, customers expect immediate assistance or support when they contact their service providers, especially in their urgent need-situations. And over time, customers have enjoyed immediate help from organizations that uses live chat solutions in engaging their clients. However, Covid-19 has ...

How Covid-19 has shown the limitations of live chat solutions

Apr 1, 2022
by Beryl Miller

Normally, customers expect immediate assistance or support when they contact their service providers, especially in t...

What are the Impacts of AI on Customer Service in the Near Future?

Mar 29, 2022
by Beryl Miller

Impacts of AI on customers service has triggered a lot of discussion across various industries stained with fears of ...

How to Boost Your Content Reach Engagement

Mar 21, 2022
by Beryl Miller

Regardless of the industry, businesses have started to gain the benefits of investing in content marketing and conten...

What are the Best Customer Service Engagement Strategies that Work?

Mar 14, 2022
by Beryl Miller

Many businesses would put most of their resources and energy on how to land new customers. That’s cool and very right...

What are Some of the First Steps to Start Selling Online?

Mar 7, 2022
by Beryl Miller

Are you interested in selling items online? Maybe you want to fulfill your passion and dream of being an online en...

10 Signs you need to start customer win-back campaigns

Feb 28, 2022
by Beryl Miller

Angry, neglected, and annoyed customers would most probably stop shopping from your store. That means you’ll always b...

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