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The Benefits and Future of AI in The Customer Service Industry

Apr 27, 2023
by Beryl Miller

When we talk of customer service, we think of polite, courteous, and helpful individuals. But what if we can let technology do that for us? Welcome to the artificial intelligence in the customer service era. In this post, we will discuss about the benefits and future of AI in the customer serv...

The Benefits and Future of AI in The Customer Service Industry

Apr 27, 2023
by Beryl Miller

When we talk of customer service, we think of polite, courteous, and helpful individuals. But what if we can let tech...

How to Improve Conversion Rates Using Live Chat Solution

Apr 20, 2023
by Beryl Miller

Every online business aims at boosting their conversion rates by creating new ways to get visitors to their sites. Ho...

Chatbots vs Virtual Assistance; Features, Use Cases, and Key Differences

Apr 11, 2023
by Beryl Miller

In the past few years, we've seen a significant rise in the adoption of chatbots and virtual assistants. With advance...

Best Practices for a Smooth Customer Onboarding Process

Apr 4, 2023
by Beryl Miller

The customer onboarding process is definitely one of the most important stages in a customer life cycle. Although it ...

A Leaky Sales Funnel and How to Prevent It

Mar 28, 2023
by Beryl Miller

In business, few things are worse than a leaking sales and marketing funnel that slows your growth and reduce revenue...

Trends in the Customer Service Industry to Look Out for in 2023

Mar 21, 2023
by Beryl Miller

In recent years, consumer-facing companies have prioritized customer experience as a primary goal. Consumers now have...

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