Emotions play a significant role in our daily lives and the decisions we make. Emotion recognitio...
Customers will remember a brand after the overall impression they get from it. Businesses are o...
Investing in a robust knowledge base for your customer support team can benefit your firm in many...
Customers will always respond well when they connect emotionally with a brand. A research on ad...
Digitization is cutting across all industries, and finance is not an exception. So if you've c...
Many companies are shifting towards self-help customer support. In this approach, a customer uses...