Emotions play a significant role in our daily lives and the decisions we make. Emotion recognitio...
A business brand is defined by the customer experience or the overall impression customers get f...
Investing in a robust knowledge base for your customer support team can benefit your firm in many...
Customers will always respond well when they have some emotional connection with a brand. A res...
Digitization is cutting across all industries, and finance is not an exception. So if you've chos...
Many companies are shifting towards self-help customer support. In this approach, a customer uses...
