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training virtual chat agents

Best Practices for Training Virtual Chat Agents

Aug 25, 2024
by Beryl Miller

Virtual chat agents which involves use of Artificial Intelligence in the operation of the system are now common practices with many companies. They are regarded as the unobtrusive means to respond to customers and provide them with services and support in any possible time. But, at the same ti...

New HelpOnClick Plugins for Live Chat with Helpdesk Tools

Feb 8, 2012
by admin

As HelpOnClick has been constantly updating and coming up with new improvements, we’ve been working on providing new ...

Operator picture chat window

Operator picture chat window

New HelpOnClick Update – Operator Picture in the Widget

Dec 22, 2011
by admin

As we may have already accustomed you all with constant improvements to the HelpOnClick Live Chat Software, after the...

New HelpOnClick Feature – Chat Support via SMS

Dec 19, 2011
by admin

As we, the HelpOnClick Team, have always tried to improve our Live Chat Application, we are now going Live with a new...

HelpOnClick Plugins to integrate with 3rd party software

Dec 2, 2011
by admin

If your website is based on one of the many free, open source website management systems; and you are wondering how I...

HelpOnClick Live Chat Software – Now Coming with New Features

Dec 1, 2011
by admin

The HelpOnClick Live Chat Software has been constantly improving; and we are now happy to announce some very useful L...

The HelpOnClick Blog – Better Late than Never

Nov 30, 2011
by admin

HelpOnClick is the Live Chat software that enables you to increase sales and conversions with Live Help; and dramatic...

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