Online customer service is essential for companies these days. Offering real-time customer servic...
The scrum approach has been used by software companies for over a decade to ensure that the proje...
Customer service has become increasingly complex today. However, it still is an important compone...
Forty-eight percent of people who had negative experiences with a company told 10+ people about i...
Installing a live chat tool on your website is a small step towards providing good service to you...