Customer service expectations are changing. Consumer demographics have shifted with the majority ...
Companies often become complacent about their level of customer service. They tend to put support...
Customer satisfaction can be a make-or-break factor for any business today. The businesses and in...
In today's crowded and increasingly competitive markets, a company needs to go the extra mile to ...
Website support chat is an extremely cost-effective customer service channel. Using online custom...
Brand evangelists can be your most powerful marketing tool. They can reinforce your brand message...