Launching a website without the intention to monitor its traffic is a futile attempt at marketing...
It is critical that businesses are aware of the conversion rate of their websites. Without knowin...
Live chat software is a technological solution that has allowed businesses and organizations to f...
A company can select different kinds of metrics to gauge the effectiveness of their customer serv...
Corporate businesses increasingly need to adopt a customer focused culture to ensure that they re...
Customer support can help you make friends with your customers or it can become the reason for lo...