Category: Chat Software

Customer Service Trends for 2016

Jan 26, 2016
by admin

A new year is new goals and possibilities. In the beginning of a year we plan that our business w...

HelpOnClick Live Chat Supervision

Supervision for timely help and control

Dec 10, 2015
by admin

Help your live chat software operators to communicate with customers in real time, keep all conve...

Black friday sale

Black Friday Sale: Live Chat Software for Less than $1

Nov 27, 2015
by admin

HelpOnClick always provides reasonable price for its products, but we think you will enjoy our Bl...

HelpOnClick Live Chat Introduces Advanced Engagement Options

Jul 15, 2015
by admin

HelpOnClick introduces updates in the "Code" area (Admin -> Code) of the live chat operator pa...

Measure customer satisfaction

5 Methods to Measure Customer Satisfaction

Jul 2, 2015
by admin

Forty-eight percent of people who had negative experiences with a company told 10+ people about i...

customer service

Warning: Your Customer Service Worsens as Your Company Grows!

Jun 24, 2015
by admin

Small companies often provide better customer service than big companies. This sounds ridiculous,...