Category: Customer service staff

Live chat software for website

Importance of Live Chat for Your Business

Oct 16, 2017
by admin

When you run a store, you get lots of visitors, but not all of them are going to be your customer...

target audience

The Formula for Marketing Success—Your Customer Service Team

Aug 10, 2017
by admin

Starting with the question of the day, we would like to ask you: Which factor do you believe is t...

live chat agent

Top 4 Skills that Characterize Profile of Successful Live Chat Agent

Jul 31, 2017
by admin

Many business organizations believe that leveraging the use of a powerful tools is what confers t...

customer service quality

5 Tips to Boost Customer Service Quality

Jun 30, 2017
by admin

Warren Buffet once said that it takes decades to build a reputation and just minutes to ruin it. ...

personalized service

Avoid Being an Average Joe and Become a Customer Service Rockstar

Jun 21, 2017
by admin

Customer service has become increasingly complex today. However, it still is an important compone...

customer support metrics

Key Metrics for Your Customer Support Team

Apr 28, 2017
by admin

Customer support can help you make friends with your customers or it can become the reason for lo...