Category: Customer service staff

chat agent guide

Cheat Sheet for Live Chat Agents

Dec 28, 2017
by admin

Customer service reps should be properly trained to better serve the customers. While no one want...

Live chat service online

Boost Sales with Live Chat Service Online

Dec 21, 2017
by admin

Chat live help software can give a leg up to your company against the competitors. An Online Live...

customer service

5 Tips for More Meaningful Customer Service Team Collaboration

Nov 17, 2017
by admin

Customer service team collaboration is important for quality and consistent customer service. You...

touchpoints

What exactly is Contextual Customer Service?

Nov 16, 2017
by admin

Contextual customer service is the latest buzzword for customer service reps and it’s. emerging a...

4 Best Practices for Live Chat Team to Deliver Exceptional Customer Service

Nov 13, 2017
by admin

A help desk live chat software provides the perfect platform for customers to quicken the buying ...

customer service team

How to Select the Right Software for Customer Service Team

Nov 11, 2017
by admin

The importance of selecting the right software for customer service cannot be underestimated. Whe...