Category: Customer service staff

customer service culture

Do CEOs Care Enough About Customer Service Culture?

Mar 31, 2017
by admin

Customer service culture is something that cannot be set up once and stay forever, it grows and c...

customer service quotes

15 Customer Service Quotes That Will Keep You Motivated

Mar 30, 2017
by admin

Customer service job is hard and stressful. Even if you love your job, sometimes you have hard ti...

motivation at work

Easy Ways to Motivate Employees at Work

Mar 26, 2017
by admin

Motivation at work strongly affects employees performance. According to Gallup research, only ...

listening to customers

8 Don’ts in Listening to Customers

Mar 21, 2017
by admin

Nothing annoys customers more than a customer service representative who does not listen. Some pe...

Operator picture chat window

New HelpOnClick Update – Operator Picture in the Widget

Dec 22, 2011
by admin

As we may have already accustomed you all with constant improvements to the HelpOnClick Live Chat...