Desktop & Mobile
Live Chat Help
How do I implement a social chat toolbar in my website?
How do I implement a chat widget in my website?
How do I implement online / offline icons in my website?
How do I implement both chat widget and online / offline icons in my website?
How do I implement a text link to the chat in my website?
How do I install the chat on my Facebook page?
How to setup Websites
How to setup Operators
How to setup Departments
How to setup Virtual Chat Agent
How to setup Virtual Agent Chat Script
How do I enable enhanced SSL security?
I’ve setup several departments, how come the visitor doesn’t see a department choice?
How do I setup automatic invitation?
How to enable Chat via SMS
How do I upload an image to the visitor chat screen?
How do I customize text?
How do I add fields to the pre-chat screen?
How do I add fields to the leave a message screen?
How do I change the color of the chat widget and chat screen?
Can I use my own online and offline chat icons?
How to setup Social Networks
Tips & Tricks
How to see your visitor's screen
Supervision for timely help and control
Setting up automatic logout
Automatically get all chat transcripts by email
Changing visitor’s name during a chat
More tips & tricks to make life easier