Tag: e-Commerce

What Customers Want

Oct 31, 2014
by admin

What do customers want? This is the main question that all business owners should ask. It often h...

Live Chat and Social Media: a Match Made in Heaven?

Oct 3, 2014
by admin

This is a guest post by Adele who writes for Customer Service Guru. She is experienced in consume...

increase sales

How a Live Chat Helps to Increase Sales

Sep 29, 2014
by admin

Companies that offer a live chat service on their websites register increase of conversion rate b...

What Annoys Customers on Your Website

Sep 17, 2014
by admin

Offline businesses take a lot of efforts to make their offices or stores comfortable and pleasant...

How to Handle Simultaneous Chats on Your Website

Sep 9, 2014
by admin

Nobody likes waiting. When your website visitors have questions, they want them addressed urgentl...

Learn About Your Customers Without Surveys

May 22, 2014
by admin

Live chat on a website is one of the most popular ways of communication between e-commerce compan...