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Best Practices for Training Virtual Chat Agents

Aug 25, 2024
by Beryl Miller

Virtual chat agents which involves use of Artificial Intelligence in the operation of the system are now common practices with many companies. They are regarded as the unobtrusive means to respond to customers and provide them with services and support in any possible time. But, at the same ti...

New Addons – Add HelpOnClick Live Chat to 3dCart and LightCMS

Apr 17, 2012
by admin

As our users’ integration needs are growing, the HelpOnClick Team has been keeping up with these needs and has now de...

NEW Feature: Integrate HelpOnClick Live Chat with Facebook

Apr 2, 2012
by admin

Communication is key for any business; and today, Facebook fan page has become the ultimate realm of discussion and i...

Live Chat Software for Shopify, by HelpOnClick – Available on the Shopify App Store

Mar 22, 2012
by admin

If you are among those who have been waiting for a possibility to integrate Hosted Live Chat with your Shopify Store,...

Integrate HelpOnClick Live Chat with your CS Cart online store

Mar 19, 2012
by admin

If you’re a regular visitor of the HelpOnClick blog, then you may already know that we’ve been working constantly on ...

HelpOnClick Integration with BigCommerce, Kentico CMS and ZOHO

Feb 15, 2012
by admin

In an effort to provide our users with a better service and lots of integration possibilities, HelpOnClick integratio...

Integrate Live Chat with your Online Store

Feb 10, 2012
by admin

In an effort to constantly improve our Live Chat service, HelpOnClick has now increased the number of Online Store pl...

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