HelpOnClick Blog

Stay updated on the lates Live chat news

The 7 Tips to Deal with Each Support Ticket

Nov 25, 2021
by Beryl Miller

Sure, a helpdesk system is an excellent invention meant to ease the process of query resolution. But at the end of the day, it gets down to you handle each ticket. Tickets can difficult to handle. More and more queries can start flowing in when you think MD: Mistakes in ticket handling can ...

Problems Causing Customer Service Horrors and Their Solutions

Nov 2, 2021
by Beryl Miller

Every business person’s ultimate goal is to acquire as many customers as possible, and retain them. The main goal is ...

Customer Service Lessons You Can Learn from Other Businesses

Oct 27, 2021
by Beryl Miller

In business, uniqueness and originality are key factors when selling your brand, product, or services. Play by the...

Staying on Top of Your Seasonal Traffic with Live Chat

Oct 25, 2021
by Beryl Miller

Shopping rates are often at their peak during holiday seasons. From Sept to Jan, companies organize massive marketing...

Should I Upgrade to Satellite Helpdesk Solutions?

Oct 23, 2021
by Beryl Miller

Savvy ecommerce retailers know the significance of updating business processes to the latest technology. Old-fashi...

Why You Should Offer Customer Self-Service in Your Business

Oct 20, 2021
by Beryl Miller

Customer self-service is based on the idea that today’s customer loves to be in charge and savor the freedom of choic...

Live Customer Support: Things that Attract and Annoy Your Clients

Oct 18, 2021
by Beryl Miller

With ecommerce businesses rapidly embracing the digital wave many organizations across markets have resorted to Live ...

You are a few minutes away from connecting
to your website visitors.

Start 30-day Trial

No credit card required