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How to Run a Customer-Focused Business

Jul 28, 2022
by Beryl Miller

As an ecommerce store owner, you want the best design and the friendliest user experience for your site if you're going to rake in income to the tune of the big box stores like Amazon and the likes. Dare to Streamline some customer experience from visit to purchase through to checkout and deli...

Live Chat Tips to Help You Manage Your Chats

Apr 28, 2022
by Beryl Miller

A major advantage of online chat support over the many other approaches used in sales or customer service like phone ...

Tips for Live Chat Routing and Filtering

Apr 14, 2022
by Beryl Miller

It is of critical importance that all leads and customers speak to the right representative when they should. You ...

Tips for Selling to Different Languages and Cultures

Apr 7, 2022
by Beryl Miller

Though English was once the dominant language on the internet, these days it is the preferred language of hardly a qu...

How Covid-19 has shown the limitations of live chat solutions

Apr 1, 2022
by Beryl Miller

Normally, customers expect immediate assistance or support when they contact their service providers, especially in t...

What are the Impacts of AI on Customer Service in the Near Future?

Mar 29, 2022
by Beryl Miller

Impacts of AI on customers service has triggered a lot of discussion across various industries stained with fears of ...

Is Your Chatbot Working For You? Here’s How Take Keep Up With its Changing Needs

Mar 21, 2022
by Beryl Miller

Do you need proof that we're living in the future and a chatbot for eCommerce website? This will appear in the list o...

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