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3 Ways of Improving Your Business with Live Chat for Customer Service

Mar 1, 2021
by admin

As part of a customer support service, live chat software is slowly becoming more popularly utilized by online businesses. In essence, live chat is a simple messaging feature that you offer to anyone visiting your website. In terms of flexibility of use, this is a nice alternative to emailing or ...

5 Signs You Need Website Chat Integration for Your Business

Oct 28, 2019
by Tatiana

When you think of website chat integration, you’re also likely to think of an e-commerce business. The assumption is ...

How to Make Social Media Customer Service Easier

Oct 27, 2019
by Tatiana

Every one of us has had the pleasure to use various social media customer service platforms, or perhaps you...

The Influence of Technology on Customer Service Experience

Oct 15, 2019
by Tatiana

Technology is simply the collection of techniques. In customer service, technology is not just a tool a business shou...

How Live Chat Systems Can Help Improve Your Sales Funnels

Oct 14, 2019
by Tatiana

If you have worked in digital marketing, you may have heard of sales funnels. In a nutshell, a sales funnel represent...

7 Tips to Handle Angry Customers Through Live Chat platform

Oct 11, 2019
by Tatiana

Interacting with customers over live chat platform isn’t always easy. Some visitors may only write on the live chat w...

The Influence of Call Centers and Live Chat Solutions in realizing good Customer Service

Oct 10, 2019
by Tatiana

Customers are the most important assets in a business. The customer’s contribution to the business is as important as...

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