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How Covid-19 has shown the limitations of live chat solutions

Apr 1, 2022
by Beryl Miller

Normally, customers expect immediate assistance or support when they contact their service providers, especially in their urgent need-situations. And over time, customers have enjoyed immediate help from organizations that uses live chat solutions in engaging their clients. However, Covid-19 has ...

What are the emerging retail trends for 2022?

Feb 21, 2022
by Beryl Miller

With the penetration of online shopping and digital marketing, businesses have become more internet and digitally dri...

10 Techniques to Boost Conversion Rates in E-commerce Stores

Feb 14, 2022
by Beryl Miller

Generating traffic to your site is the first step to boosting conversion rates towards running an eCommerce store. Ho...

What Tasks Should Business Owners Automate?

Feb 7, 2022
by Beryl Miller

With the high level of competition in the business niche, you'll definitely want to stay ahead of your competitors by...

How your live chat channel is a back door for cybercriminals and how to avoid

Jan 28, 2022
by Beryl Miller

For any organization that wants to continually engage its customers in real-time chat, the best solution would be to ...

What is the Internet of Things, and How to exhaust its potential?

Jan 21, 2022
by Beryl Miller

Broadband internet as IoT Customer service has become widely available with connection costs decreasing. More devices...

A round-up of the need for live chat software across all industries

Jan 14, 2022
by Beryl Miller

We are living in a century where most of the things are shifting to the online environment. Businesses are moving fro...

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