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mutual action plan for sales. A business agreement handshake between partners

Understanding the Mutual Action Plan for Sales Success

Mar 1, 2023
by Beryl Miller

If you give your sales and marketing a document containing their buyers’ goals, decision-makers, and pain points and every reason a deal may not go through, they will take this information happily and even pay you handsomely. The only document that contains such details is the mutual action pl...

build a strong customer engagement strategy

build a strong customer engagement strategy

How to Build a Strong Customer Engagement Strategy

Jan 7, 2023
by Beryl Miller

Building the right customer engagement strategies can significantly impact your business results. These approaches wi...

Factors That Can Lead to Poor Customer Satisfaction and How to Avoid Them.

Dec 28, 2022
by Beryl Miller

Although all businesses strive to provide excellent customer service, not all of them get it right always. There are ...

How to Professionally Apologize to Customers For Bad Service.

Dec 21, 2022
by Beryl Miller

Whether you are working in marketing, service, customer support, or sales, most of your responsibility is focused on ...

Improve Customer Experience Through A/B Testing Customer Service

Dec 14, 2022
by Beryl Miller

In the current era of a competitive business world, customer experience is vital in ensuring your business's growth, ...

Live chat vs. chatbots

Live chat vs. chatbots

Live Chat Vs. Chatbot; Differences, Benefits, and How They Are Used

Dec 7, 2022
by Beryl Miller

Live chat and chatbots are some of the convenient and flexible contact mediums that have revolutionized the world of ...

Holiday Shopping Hacks You Need to Take Advantage of During Festive Season

Nov 21, 2022
by Beryl Miller

Holiday shopping is usually a necessary task during the month of December, whether you dread it or you are filled wit...

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