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3 Ways of Improving Your Business with Live Chat for Customer Service

Mar 1, 2021
by admin

As part of a customer support service, live chat software is slowly becoming more popularly utilized by online businesses. In essence, live chat is a simple messaging feature that you offer to anyone visiting your website. In terms of flexibility of use, this is a nice alternative to emailing or ...

live chat for financial service

live chat for financial service

Why Your Financial Services Website Needs a Live Chat Feature

Jul 12, 2020
by Tatiana

Digitization is cutting across all industries, and finance is not an exception. So if you've chosen to provide any mo...

self-service support

self-service support

The Tomorrow of Self Service and What it means for Businesses.

Jun 17, 2020
by Tatiana

Many companies are shifting towards self-help customer support. In this approach, a customer uses an interactive inte...

e-commerce shopping

e-commerce shopping

Boost up Client Satisfaction Rates in 7 Steps

May 23, 2020
by Tatiana

Nowadays, most people shop online. Everything from household goods to electrical appliances is available on online sh...

customer support

customer support

The 7 Tips to Deal with Each Support Ticket

Mar 30, 2020
by Tatiana

Sure, a help desk system is an excellent invention meant to ease the process of query resolution. But at the end of t...

help desk solution

help desk solution

The 5-Minute Help Desk Guide for Newbies

Mar 21, 2020
by Tatiana

The help desk is a special contact point in companies that offer support clients and employees with their various iss...

e-commerce customer service

e-commerce customer service

The Mathematics of Customer Service: 7 Important Metrics Every E-commerce Should Monitor

Feb 19, 2020
by Tatiana

All companies want to increase their profit margins and attract more consumers while keeping existing clients. But to...

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