Category: Customer service

self-service support

The Tomorrow of Self Service and What it means for Businesses.

Jun 17, 2020
by Tatiana

Many companies are shifting towards self-help customer support. In this approach, a customer uses...

e-commerce shopping

Boost up Client Satisfaction Rates in 7 Steps

May 23, 2020
by Tatiana

Nowadays, most people shop online. Everything from household goods to electrical appliances is av...

5 Signs You Need Website Chat Integration for Your Business

Oct 28, 2019
by Tatiana

When you think of website chat integration, you’re also likely to think of an e-commerce business...

How to Make Social Media Customer Service Easier

Oct 27, 2019
by Tatiana

Every one of us has had the pleasure to use various social media customer service platf...

The Influence of Technology on Customer Service Experience

Oct 15, 2019
by Tatiana

Technology is simply the collection of techniques. In customer service, technology is not just a ...

How Live Chat Systems Can Help Improve Your Sales Funnels

Oct 14, 2019
by Tatiana

If you have worked in digital marketing, you may have heard of sales funnels. In a nutshell, a sa...