Category: Customer service

7 Tips to Handle Angry Customers Through Live Chat platform

Oct 11, 2019
by Tatiana

Interacting with customers over live chat platform isn’t always easy. Some visitors may only writ...

The Influence of Call Centers and Live Chat Solutions in realizing good Customer Service

Oct 10, 2019
by Tatiana

Customers are the most important assets in a business. The customer’s contribution to the busines...

What are Some of the Customer Service Skills you Need for Repeat Customers?

Oct 8, 2019
by Tatiana

In any business, customer services skills are the most important since they deals with ‘the asse...

Latest Technological Trends around Live Chat Solutions

Oct 7, 2019
by Tatiana

The use of a live chat solutions has grown popular over the years, especially with the fact that ...

How to Say ‘No’ to Customers On Live Chat Without Turning Them Off

Oct 6, 2019
by Tatiana

There is nothing that disappoints customers the way hearing ‘no’ does. Sometimes businesses can’t...

Why is Live Chat Essential For Online Businesses?

Sep 30, 2019
by Tatiana

In the golden age of the internet, all businesses should consider having an online presence. But ...