Tag: web live chat application

5 Signs You Need Website Chat Integration for Your Business

Oct 28, 2019
by Tatiana

When you think of website chat integration, you’re also likely to think of an e-commerce business...

key metrics

5 Key Metrics for Online Customer Chat

Apr 6, 2018
by admin

Website support chat is an extremely cost-effective customer service channel. Using online custom...

UX CX Customer Service

UX, CX, and Live Website Chat Integration

Apr 3, 2018
by admin

A lot of buzzwords surround customer service and it can be difficult to keep up. Two abbreviation...

upselling

5 Secrets Upselling with Web Chat Software

Mar 30, 2018
by admin

Companies should not overlook improving existing customer value in their quest to improve market ...

customer relations

Avoid Poor Customer Service with Website Support Chat

Mar 2, 2018
by admin

Exceptional customer service is a necessity today’s market. No company can survive if customers a...

customer loyalty

How to Win Customer’s Trust in the Digital Age?

Oct 31, 2017
by admin

A customer’s buying experience is largely based on how the customer feels about the company. Comp...