Clients are not only the source of financial success of a company, but also the source of the mos...
An average documented online shopping cart abandonment rate is close to 70%. Part of it is natura...
Everyone in the modern world knows how to chat online. Still not everyone can work as a customer ...
Social customer service seems to be an essential part of customer experience management today. Yo...
You have been working hard for the whole year and now it is time for the final spurt. Holiday sea...
Everybody makes mistakes. We are used to sort out our own faults, but sometimes we have to deal w...