Tag: Customer service tips

Do Not Sound Like a Robot Using Canned Messages

Feb 13, 2013
by admin

When your customers contact you via online live chat service, they definitely expect to chat to a...

More Sales on Christmas Season! It Is Possible!

Dec 18, 2012
by admin

Is there live chat support on your e-Commerce website? Can you sell during Christmas? No! You are...

How To Handle Criticism With The Help Of Live Chat Software

Dec 12, 2012
by admin

Time to time again customer service is talked about. But have anyone told you before that custome...

Get More Chats With Your Website Visitors

Nov 13, 2012
by admin

There are two points of view on number of website live chat sessions. Some people say ‘the more t...

HelpOnClick Allows You To Deal With The Customers Competently

Nov 3, 2012
by admin

They say good customer get you everything. They are 100% true; a prospect that is happy and satis...

How to Improve Your Live Chat Service: Chat Scripts

Oct 25, 2012
by admin

Live chat on websites is mostly used for sales and customer service. Technical support mostly req...