Tag: Customer service tips

What makes great customer service

Nov 30, 2014
by admin

Emotion influence purchase decision six times more than rational. This is why customer service is...

How to Keep Calm at Work

Nov 15, 2014
by admin

Service people happen to be stressed quite often. It is their job to communicate with customers a...

Scripted Chats: Are They Good or Bad for Your Business?

Oct 24, 2014
by admin

Sales managers and consultants can be divided into two groups: those who use scripted chats and c...

Build Loyal Customer Base to Succeed in Your Business

Oct 15, 2014
by admin

Successful business is all about loyal customer base. It is well known that 20 percent of custome...

What Annoys Customers on Your Website

Sep 17, 2014
by admin

Offline businesses take a lot of efforts to make their offices or stores comfortable and pleasant...

How to Handle Simultaneous Chats on Your Website

Sep 9, 2014
by admin

Nobody likes waiting. When your website visitors have questions, they want them addressed urgentl...