Emotion influence purchase decision six times more than rational. This is why customer service is...
Service people happen to be stressed quite often. It is their job to communicate with customers a...
Color is the most powerful branding tool, that greatly affects website conversion. Customizable d...
What do customers want? This is the main question that all business owners should ask. It often h...
Sales managers and consultants can be divided into two groups: those who use scripted chats and c...