Customer service is one of the top priorities for a business today. Customer service can be a sig...
Most companies have two main departments — profit centers and cost centers. Customer service is o...
Focusing on improved customer service is important to the success of any business. One highly eff...
Effective Customer surveys are used to measure customer satisfaction levels. They gauge how a cus...
Most people don't like to hear the word “No.” One of the byproducts of hearing “no” is that it of...
Customers don't buy from companies they don't trust. You can't persuade or convince customers to ...