Top 15 Customer Service Quotes to Inspire you

Customer service is a hard everyday job. Sometimes you are happy to help, and sometimes you get tired of it. Here are great thoughts about customer service that can help you keep going and make you customers happy.

1. “In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.” – Jeff Bezos

2. “Customer service is the experience we deliver to our customer. It’s the promise we keep to the customer. It’s how we follow through for the customer. It’s how we make them feel when they do business with us.” – Shep Hyken

3. “Every day we’re saying, ‘How can we keep the customer happy? How can we get ahead in innovation by doing this?’… because if we don’t, somebody else will.” – Bill Gates

4. “Here is a powerful yet simple rule. Always give people more than they expect to get.” – Nelson Boswell

5. “Traditional corporations, particularly large-scale service and manufacturing businesses are organized for efficiency. Or consistency. But not joy. Joy comes from surprise and connection and humanity and transparency and new…If you fear special requests, if you staff with cogs, if you have to put it all in a manual, then the chances of amazing someone are really quite low.” – Seth Godin

6. “We see our customers as invited guests to a party, and we are the hosts. It’s our job to make the customer experience a little bit better.” – Jeff Bezos

7. “No customer walks into your business, gives you money and then says, “Dissatisfy me, please.” Aim for 100% customer satisfaction.” – Bill Quiseng

8. “A man without a smiling face must not open a shop.” – Chinese Proverb

9. “Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.” – Tony Hsieh

10. “Good customer service costs less than bad customer service.” – Sally Gronow

11. “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” – Ray Croc

12. “Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” – Donald Porter

13. “Make your product easier to buy than your competition, or you will find your customers buying from them, not you.” – Mark Cuban

14. “Dealing with people is probably the biggest problem you face, especially if you are in business. Yes, and that is also true if you are a housewife, architect or engineer.” – Dale Carnegie

15. “Customer service is just a day in, day out ongoing, never ending, unremitting, persevering, compassionate, type of activity.” – Leon Gorman

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