We are glad to inform you that a stable version of the HelpOnClick live chat for iPhones and iPads is now available on the App Store!
From now on you can talk to your website visitors via HelpOnClick live chat using its native application for iPhone and iPad. The application allows you to use all the chatting features that the web interface has:
- Real-time traffic monitoring
- Manual invitations
- Running multiple chats
- Canned messages
- Sneak peak on real time typing
- Chat transfer
- Emailing chat transcripts
On the real-time traffic monitoring screen you can see who is browsing your website, which countries the visitors came from, which pages they are browsing now, for how long they’ve been staying on your website and their referrer URL. The invite status will help you identify if the visitors have been automatically invited to chat, or if they are chatting to other operators. You can also invite visitors to chat manually.
The chat screen for iPads is designed the way that you are able to see your canned messages always on the screen, and there is a drop-down window for iPhones. Sneak peak on real time typing is another powerful feature that helps you provide correct timely answers to your visitors’ questions really fast.
The most remarkable thing is that you do not need to stay inside the app to receive incoming chats. You will get a notification with a sound if you are browsing other applications or even if your device is in the sleep mode.
HelpOnClick live chat application for iPhone and iPad is absolutely free for all HelpOnClick subscribers. We hope you enjoy using it, and we will be glad to see your reviews on the App Store and on our Facebook page.
Download the HelpOnClick live chat application from the App Store now!