Virtual live chat software can help in improving customer service. A study by eMarketer had found...
Customer service team collaboration is important for quality and consistent customer service. You...
Contextual customer service is the latest buzzword for customer service reps and it’s. emerging a...
Help desk chat software can help in improving the quality of service delivered to the customers. ...
The importance of selecting the right software for customer service cannot be underestimated. Whe...
The right support helpdesk software can help the customer support personnel to monitor user reque...