A major advantage of online chat support over the many other approaches used in sales or customer...
Shopping rates are often at their peak during holiday seasons. From Sept to Jan, companies organi...
With ecommerce businesses rapidly embracing the digital wave many organizations across markets ha...
Customer service tools are meaningful to all ecommerce businesses that care about their customers...
Customer personas are generalized representations of ideal customers. They help customer service ...
Effective Customer surveys are used to measure customer satisfaction levels. They gauge how a cus...