Tag: live chat support experience

Adding a Human Touch to Your Live Chat Experience

May 7, 2022
by Beryl Miller

What are you doing to better your live chat customer experience? As Artificial Intelligence te...

How to Gauge the Customer Success of Your Live Chat Support

Nov 5, 2021
by Beryl Miller

Nowadays, it is easy to quantify online interactions and link them to sales from ecommerce platfo...

Staying on Top of Your Seasonal Traffic with Live Chat

Oct 25, 2021
by Beryl Miller

Shopping rates are often at their peak during holiday seasons. From Sept to Jan, companies organi...

Understanding and Managing the Risks of Implementing Live Chat

Sep 15, 2021
by Beryl Miller

Customer service tools are meaningful to all ecommerce businesses that care about their customers...