Tag: Live chat agents

psychology behind customer service

Understanding The Psychology Behind Customer Service

Jul 27, 2018
by admin

Focusing on improved customer service is important to the success of any business. One highly eff...

chat agent guide

Cheat Sheet for Live Chat Agents

Dec 28, 2017
by admin

Customer service reps should be properly trained to better serve the customers. While no one want...

customer service quotes

15 Customer Service Quotes That Will Keep You Motivated

Mar 30, 2017
by admin

Customer service job is hard and stressful. Even if you love your job, sometimes you have hard ti...

Scripted Chats: Are They Good or Bad for Your Business?

Oct 24, 2014
by admin

Sales managers and consultants can be divided into two groups: those who use scripted chats and c...