Tag: customer support live chat

Customer Service Lessons You Can Learn from Other Businesses

Oct 27, 2021
by Beryl Miller

In business, uniqueness and originality are key factors when selling your brand, product, or serv...

The Right Goals to Set For Your Customer Support Team

Sep 30, 2021
by Beryl Miller

For a customer service team, the main goal is to engage in effective communication with concerned...

Which Support Approach for Your Business: Omnichannel or Multichannel?

Sep 22, 2021
by Beryl Miller

Shoppers are happy with ecommerce retailers who provide multiple support avenues. More and mor...

Customer Support: How to Measure the Quality of Your Responses

Sep 6, 2021
by Beryl Miller

Support has evolved a great deal! From the days when it only entailed responding to customer issu...