Advanced Multilingual Live Chat Support Blog

If you are running an online business, your top priority is to get customers to make a purchase. Whether you are selling goods or services, your site should provide all the information customers need to make that purchase. One of the best ways to do this is to use a live chat support service.


Why A Live Chat Agent?

Imagine you are a consumer visiting a site and considering making a purchase. If you have a question about a product or service that you cannot find on the site, what would you do? Many people will look elsewhere if they do not find their answers on the FAQ or the main page. Also, some site visitors simply may not have time to read through your site to find answers. With so much online competition in nearly every field, that is a chance you should never take. A live chat agent will be able to quickly and efficiently answer specific questions. With a convenient widget in the corner of the screen, your site visitors enjoy the option of having their questions answered before they can consider looking elsewhere.

Why Choose HelpOnClick?

If you are not familiar with the HelpOnClick chat software, it is well worth your time to learn more. We understand that your main priorities in shopping for a live chat service provider are value and quality. These points summarize a few of the ways we excel in both areas:

  • The software is translated to over 10 different languages.
  • With our tools, you can create specific invitations to direct visitors to the right departments.
  • You will never have to worry about losing chat data with emails and offline collections.
  • HelpOnClick live chat software can be easily integrated into any website. You can find plugins for all major CMS and e-commerce systems.
  • You can use web interface, desktop or mobile apps. Stay connected to your website visitors everywhere anytime.

The best part about HelpOnClick’s live chat support service is that we offer a no-risk trial. Unlike many services offering free trials, we do not collect your financial data as a condition for trying our service. We are confident you will be impressed enough with the value and quality that you will be eager to purchase it when the trial is over. Whether you are looking for live chat support for e-commerce, to improve web-based customer service or for another reason, we have all the tools to help you succeed. Sign up for your free trial today.

Popular Articles

Regular Customer vs Loyal Customer: Why it is not the same

Retaining customers is less expensive than acquiring new ones, and customer experience management is...

21 Phrases That Service Staff Must Know

Words are a powerful tool of communication. Using the right phrases can help you resolve any situati...

5 Golden Rules of Customer Service

Following rules is one of the most difficult part of life and of business. Some rules should be foll...

Virtual Chat or Live Chat? Now You don’t have to Choose

As the owner of an e-commerce website, you probably already know all about the importance of providi...

How to Improve Your Live Chat Service: Chat Scripts

Live chat on websites is mostly used for sales and customer service. Technical support mostly requir...