You must have heard people say that customer service should always be the top priority if you wan...
Companies are increasingly going global. Most competitive brands do not just set their sights on ...
Website support chat is an extremely cost-effective customer service channel. Using online custom...
Co-browsing is the latest buzzword in customer service. The term simply means navigation of the s...
The importance of providing real time customer service today cannot be emphasized enough. With re...
Companies should not overlook improving existing customer value in their quest to improve market ...