Live Chat Software Pricing

Simple pricing for companies of all sizes with no hidden fees.

Adding live chat services to your website can help you engage visitors, improve customer interactions, and increase your conversion rate. HelpOnClick has straightforward live chat pricing with no hidden fees.

Monthly
Quarterly -15%
Annually -40%
STARTER

$7.2
per user/month

  • 100 chats per month

  • 5 departments

  • 1 website

  • No Virtual Agent

advanced

$11.4
per user/month

  • Unlimited chats

  • Unlimited departments

  • 5 websites

  • Virtual Agent Included

Get Started Now

30-day trial on Advanced plan, no credit card required.

All Plans Include

Real-Time Traffic Monitor

Monitor traffic in real time and invite your website visitors to chat.

Web, Desktop & Mobile Apps

Chat with your website visitors from everywhere using desktop and mobile apps.

Social Media Integrations

Chat with your customers on your Facebook page, and add social widgets to the toolbar.

Advanced Reporting

Get advanced reports both in the HelpOnClick account and Google Analytics.

Advanced Invitation Rules

Set up automated invitations using information about your website visitors.

Lifetime Chat History

We keep all your chat history as long as your account is active.

Third Party Integrations

Integrate your chat with major e-Commerce, CMS, CRM software and social accounts.

Security

Your data is safe and secured with our advanced data center and advanced SSL connection.

Frequently Asked Questions

Can I get a discount?

Yes, through our live chat software pricing, we offer significant discounts for prepaid accounts. For quarterly payments, you receive a 15% discount, and for annual payments, you receive a 40% discount. Log into your HelpOnClick account to see all the pricing options.

What is included?

Web, mobile, and desktop apps are available for free on all plans. We provide a full-featured free trial, and you can evaluate the software before making a purchase.

Do I have to enter my credit card number?

No, payment information is not needed while setting up a free trial account. You are free of any obligations while on a trial account. Your credit card information will be required only when you BUY the full version.

What are the system requirements?

There are no system requirements. All you need is an internet connection and a browser. Anyone can use it from anywhere in the world. You can use our web-based operator panel or download our system tray application.

Do I need to sign a contract?

We do not bind you to any long-term contracts. You decide when to cancel the service. We hope for the long-term mutually beneficial cooperation with you though.

Are there hidden costs?

No, we are very clear about our live chat pricing. Everything is out in the open before you purchase anything.

How will I be billed?

HelpOnClick bills customers automatically, once a subscription is created upon the first payment. The customer is charged every month, quarter or year, depending on the subscription type.

How do I integrate it into my website?

It's as simple as copying and pasting! After setting up your account using our easy-to-use, intuitive account administration panel, simply copy a block of HTML code into your website and you’re ready to go.

Do you provide the source code or a downloadable version to install on my own server?

At HelpOnClick, our live chat software is provided as a service and does not include any downloadable version or the source code. It is subscription based software as a service, hosted on our servers.

Does HelpOnClick come with a ticketing system?

HelpOnClick live chat is software that is specifically dedicated to Live Chat Support. However, we offer Help Desk software which is a very powerful and easy-to-use ticketing system that can be purchased separately. For other systems, we provide a possibility to send chat transcripts to any help desk software.

Multiple Plans to Fit Your Budget

We offer simple, live chat pricing for small companies, large companies, and everything in between. With live chat software pricing starting as low as $7.20 per month, you’re sure to find the perfect plan to fit your needs.

Each plan includes real-time traffic monitoring, advanced reporting, desktop and mobile apps, social media integration, lifetime chat history, data security, and so much more.

Plans to Fit Your Needs

Get live chat rolling on your website with our starter plan. Our starter plan includes up to 100 live chats per month, service on 1 website, and up to 5 departments included. Our starter plan is perfect for new or small websites that want to test live chat for a few months without a major investment.

Our advanced plan offers the most features and the best live chat pricing value. Advanced plans start as low as $11.40 per month. The advanced plan includes unlimited live chats, up to 5 websites covered, unlimited department access, and Virtual Agent chat.

30 Day Free Trial

Sign up now for a 30 day free trial. Our full featured trial includes complete access to our Advanced plan. With fast setup and no obligation to buy, you get a full month to experience the benefits of personalized engagement with your website visitors.