Live Chat Software for Zoho Help Desk
Forward HelpOnClick transcript emails to your Zoho Help Desk help desk
If you have not set up your ZOHO Support account and email address, you can follow this tutorial to do so.
On your HelpOnClick console, go to Admin->Settings
Under “Email to collect left messages”, enter the your Zoho Help Desk email address
Tick “Automatically send all transcripts to this email” and hit “Save”
That’s it! You are now ready to turn your chat transcripts into support tickets into ZOHO.