Live Chat Software for HelpOnClick Help Desk

“HelpOnClick allows you to support customers through email, phone, your website and even social networks like Twitter & Facebook!”

Forward HelpOnClick transcript emails to your HelpOnClick help desk

On your HelpOnClick help desk, go to Administrator->Settings

Identify your HelpOnClick email address

Identify your help desk email address - HelpOnClick help desk

On your HelpOnClick live chat console, go to Admin->Settings

Under “Email to collect left messages”, enter the your HelpOnClick email address

Tick “Automatically send all transcripts to this email” and hit “Save”. And that’s it.

Set up email to collect left messages - HelpOnClick