Live Chat Software for HelpOnClick Help Desk
Forward HelpOnClick transcript emails to your HelpOnClick help desk
On your HelpOnClick help desk, go to Administrator->Settings
Identify your HelpOnClick email address
On your HelpOnClick live chat console, go to Admin->Settings
Under “Email to collect left messages”, enter the your HelpOnClick email address
Tick “Automatically send all transcripts to this email” and hit “Save”. And that’s it.