Live Chat Software for Freshdesk

“Freshdesk allows you to support customers through email, phone, your website and even social networks like Twitter & Facebook!”

Forward HelpOnClick transcript emails to your Freshdesk help desk

On your HelpOnClick console, go to Admin->Settings

Under “Email to collect left messages”, enter the your Freshdesk email address

Tick “Automatically send all transcripts to this email” and hit “Save”

Forward chat transcripts to Freshdesk