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Live Chat Software for 3D Cart

3dcart is a great tool for creating an online shopping experience to help grow your company, but it is missing an important feature. To really connect with your customers, you need the help of 3D Cart live chat tools, giving you the ability to answer questions in real time and complete sales that might otherwise be lost. Here’s how to add the feature to your site:

Step 1: While in your HelpOnClick console, go to Admin and select Code. Scroll down to the HTML code and copy it.

 

Step 2: Next, you’ll need to log in to your 3dcart admin account. Go to the Settings, click on Design, and then select Header and Footer.

Live chat for 3DCart - HelpOnClick

 

Step 3: Scroll down to the section labeled Global Footer. Paste the code for your 3D Cart live chat in the space and ensure that “Enabled” is checked.

Live chat for 3DCart add code - HelpOnClick

 

After this is done, your live chat system should be up and running with no issues. Once you’ve got it working, it’s time to start connecting with your clients. Be prepared to answer any questions they might have about your products or your company. We recommend treating the live chats like you’re speaking to them in person, in your store.

A New Way to Communicate

HelpOnClick has created one of the most comprehensive solutions to help you communicate with your customers like never before. If you have any questions about our 3D Cart live chat or need help installing it, don’t hesitate to chat with us on our site or give us a call at (972) 891-8910. You can send us a message through our contact page.

 

 

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