Live Chat Software for Zoho CRM

“Online Helpdesk that’s easy-to-use and fully customizable! Zoho Creator Helpdesk lets you capture customer questions, issues and track them easily.”

Forward HelpOnClick transcript emails to your Zoho Help Desk help desk

If you have not set up your ZOHO Support account and email address, you can follow this tutorial to do so.

On your HelpOnClick console, go to Admin->Settings

Under “Email to collect left messages”, enter the your Zoho Help Desk email address

Tick “Automatically send all transcripts to this email” and hit “Save”

Send chat transcripts to Zoho Help Desk - HelpOnClick

That’s it! You are now ready to turn your chat transcripts into support tickets into ZOHO.