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Volusion Live Chat Software Integration

If you use Volusion, adding live chat features requires only a few minutes of your time. Having the power to talk with your customers and answer any questions they might have is an extremely important tool for selling in today’s online shopping age.

Here’s a step-by-step guide to installing Volusion live chat software:

Step 1: By choosing HelpOnClick, you’ve already made the most important step. Log in to your console, go to Admin, and select Code. Scroll down and copy the HTML code.

Add live chat software to Volusion website - HelpOnClick


Step 2: Next, head over to your Volusion dashboard and click on Design. Select the option for File Editor.

Volusion file editor


Step 3: Just before the tag of the template_210.html file (near the bottom), paste the HelpOnClick code for Volusion live chat software. Click Save and you’re done!

Insert live chat code to Volusion website - HelpOnClick


We’ve designed our live chat tools to be very easy to install and to use. From here, it’s important that you utilize excellent customer service skills through live chat to increase the number of sales you get from your website. If used properly, live chat can be a very powerful tool.


Great Features and Support

Our software is loaded with great, intuitive features engineered to boost customer engagement. If you need help operating the software or need clarification about the installation, reach out to us using our live chat feature or give us a call at (972) 891-8910. You can also send us a message us through the contact form on our site.

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