Here’s a step-by-step guide to installing Volusion live chat software:
Step 1: By choosing HelpOnClick, you’ve already made the most important step. Log in to your console, go to Admin, and select Code. Scroll down and copy the HTML code.
Step 2: Next, head over to your Volusion dashboard and click on Design. Select the option for File Editor.
Step 3: Just before the tag of the template_210.html file (near the bottom), paste the HelpOnClick code for Volusion live chat software. Click Save and you’re done!
We’ve designed our live chat tools to be very easy to install and to use. From here, it’s important that you utilize excellent customer service skills through live chat to increase the number of sales you get from your website. If used properly, live chat can be a very powerful tool.
Great Features and Support
Our software is loaded with great, intuitive features engineered to boost customer engagement. If you need help operating the software or need clarification about the installation, reach out to us using our live chat feature or give us a call at (972) 891-8910. You can also send us a message us through the contact form on our site.