Yes, we offer significant discounts for prepaid accounts. For quarterly payments, you receive a 15% discount, and for annual payments, you receive a 40% discount. Log in to your HelpOnClick account to see all the pricing options.
No, payment information is not needed while setting up a free trial account. You are free of any obligations while on a trial account. Your credit card information will be required only when you BUY the full version.
There are no system requirements. All you need is an internet connection and a browser. Anyone can use it from anywhere in the world.
We do not bind you to any long-term contracts. You decide when to cancel the service. We hope for the long-term mutually beneficial cooperation with you though.
No, we are very clear about our prices. Everything is out in the open before you buy anything.
HelpOnClick bills customers automatically, once a subscription is created upon the first payment. The customer is charged every month, quarter or year, depending on the subscription type.
The HelpOnClick help desk software is provided as a service and does not include any downloadable version or the source code. However, if you are looking for a downloadable self-hosted software, check out our partner software.