Live Chat Pricing
Simple pricing for small and large companies. No hidden fees.
100 chats per month
No Virtual Agent
Virtual Agent Included
14-day trial on Advanced plan, no credit card required.
All Plans Include
Real Time Traffic Monitor
Monitor traffic in real time and invite your website visitors to chat.
Web, Desktop & Mobile Apps
Chat with your website visitors from everywhere using desktop and mobile apps.
Social Media Integrations
Chat with your customers on your Facebook page, and add social widgets to the toolbar.
Get advanced reports both in the HelpOnClick account and Google Analytics.
Advanced Invitation Rules
Set up automated invitations using information about your website visitors.
Lifetime Chat History
We keep all your chat history as long as your account is active.
3rd Party Integrations
Integrate your chat with major e-Commerce, CMS, CRM software and social accounts.
Your data is safe and secured with our advanced data center and advanced SSL connection.
Frequently Asked Questions
Can I get a discount?
Yes, we offer significant discounts for prepaid accounts. For quarterly payments, you receive a 15% discount, and for annual payments, you receive a 40% discount. Log in to your HelpOnClick account to see all the pricing options.
What is included?
Web, mobile and desktop apps are available for free on all plans. We provide full-featured free trial, and you can evaluate the software before making a purchase.
Do I have to enter my credit card number?
No, payment information is not needed while setting up a free trial account. You are free of any obligations while on a trial account. Your credit card information will be required only when you BUY the full version.
What are the system requirements?
There are no system requirements. All you need is an internet connection and a browser. Anyone can use it from anywhere in the world. You can use our web-based operator panel or download our system tray application.
Do I need to sign a contract?
We do not bind you to any long-term contracts. You decide when to cancel the service. We hope for the long-term mutually beneficial cooperation with you though.
Are there hidden costs?
No, we are very clear about our prices. Everything is out in the open before you buy anything.
How will I be billed?
HelpOnClick bills customers automatically, once a subscription is created upon the first payment. The customer is charged every month, quarter or year, depending on the subscription type.
How do I integrate it into my website?
It's as simple as copy and paste! After setting up your account using our easy-to-use, intuitive account administration panel, you just copy a block of HTML code into your website and that's it.
Do you provide the source code or a downloadable version to install on my own server?
HelpOnClick live chat software is provided as a service and does not include any downloadable version or the source code. It is subscription based software as a service, hosted on our servers.
Does HelpOnClick come with a ticketing system?
HelpOnClick live chat is software that is specifically dedicated to Live Chat Support. However we offer Help Desk software which is a very powerful and easy-to-use ticketing system that can be purchased separately. For other systems we provide a possibility to send chat transcripts to any help desk software.