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Help
Help
How do I setup automatic invitation?
Can I use my own online and offline chat icons?
How to setup Departments?
I’ve setup several departments, how come the visitor doesn’t see a department choice?
How do I install the chat on my Facebook page?
How to see your visitor’s screen?
How do I implement online / offline icons in my website?
How do I upload an image to the visitor chat screen?
How do I implement a text link to the chat in my website?
How do I add fields to the leave message screen?
How to enable Chat via SMS
How to setup Operators
How do I add fields to the pre-chat screen?
How to setup Social Networks
How do I enable enhanced SSL security?
Supervision for timely help and control
How do I customize text?
How do I change the color of the chat widget and chat screen?
More tips & tricks to make life easier
Setting up automatic logout
Automatically get all chat transcripts by email
Changing visitor’s name during a chat
How do I implement a social chat toolbar in my website?
How to setup Virtual Agent Chat Script
How to setup Virtual Chat Agent
How to setup Websites
How do I implement a chat widget in my website?
How do I implement both chat widget and online / offline icons in my website?
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