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training virtual chat agents

Best Practices for Training Virtual Chat Agents

Aug 25, 2024
by Beryl Miller

Virtual chat agents which involves use of Artificial Intelligence in the operation of the system are now common practices with many companies. They are regarded as the unobtrusive means to respond to customers and provide them with services and support in any possible time. But, at the same ti...

What are Some of the First Steps to Start Selling Online?

Mar 7, 2022
by Beryl Miller

Are you interested in selling items online? Maybe you want to fulfill your passion and dream of being an online en...

10 Signs you need to start customer win-back campaigns

Feb 28, 2022
by Beryl Miller

Angry, neglected, and annoyed customers would most probably stop shopping from your store. That means you’ll always b...

What are the emerging retail trends for 2022?

Feb 21, 2022
by Beryl Miller

With the penetration of online shopping and digital marketing, businesses have become more internet and digitally dri...

10 Techniques to Boost Conversion Rates in E-commerce Stores

Feb 14, 2022
by Beryl Miller

Generating traffic to your site is the first step to boosting conversion rates towards running an eCommerce store. Ho...

What Tasks Should Business Owners Automate?

Feb 7, 2022
by Beryl Miller

With the high level of competition in the business niche, you'll definitely want to stay ahead of your competitors by...

How your live chat channel is a back door for cybercriminals and how to avoid

Jan 28, 2022
by Beryl Miller

For any organization that wants to continually engage its customers in real-time chat, the best solution would be to ...

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