"Online Helpdesk that's easy-to-use and fully customizable! Zoho Creator Helpdesk lets you capture customer questions, issues and track them easily."
Forward HelpOnClick transcript emails to your Zoho Help Desk help desk
- If you have not set up your ZOHO Support account and email address, you can follow this tutorial to do so.
- On your HelpOnClick console, go to Admin->Settings
- Under "Email to collect left messages", enter the your Zoho Help Desk email address
- Tick "Automatically send all transcripts to this email" and hit "Save"
- That's it! You are now ready to turn your chat transcripts into support tickets into ZOHO.