Live Chat Software for HighRise

“Managing rental properties in Highrise is so easy. This is much better than our old file folder system.”

To find your Highrise CRM email address

Log into your Highrise account

Click “Account and Settings” at the top right corner of the screen and select “My Info”

Your email address is found under “Your personal email dropbox”, copy it

 Forward HelpOnClick transcript emails to Highrise

On your HelpOnClick console, go to Admin->Settings

Under “Email to collect left messages”, paste your Highrise email address

Tick “Automatically send all transcripts to this email” and hit “Save”

Now the chats should appear in your CRM as an attachment to the contact

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