Live Chat Software

Installation

• How do I implement a chat widget in my website?
• How do I implement online / offline icons in my website?
• How do I implement both chat widget and online / offline icons in my website?
• How do I implement a text link to the chat in my website?
• How do I install the chat on my Facebook page?

Setup

• How to setup Websites
• How to setup Operators
• How to setup Departments
• How do I enable enhanced SSL security?
• I’ve setup several departments, how come the visitor doesn’t see a department choice?
• How do I setup automatic invitation?
• How do I setup mobile chat via SMS when I'm offline?

Customization

• How do I upload an image to the visitor chat screen?
• How do I customize text?
• How do I add fields to the pre-chat screen?
• How do I add fields to the leave a message screen?
• How do I change the color of the chat widget and chat screen?
• Can I use my own online and offline chat icons?
• How do I integrate Social Networks into my chat?

Tips & Tricks

• Setting up automatic logout
• Automatically get all chat transcripts by email
• Quickly changing visitor's name during a chat
• More tips & tricks to make life easier