Along with our live chat software we can provide help operators as well. Need a sales team? Perhaps customer
service agent? No problem.
We offer support in English, French, Spanish, German, Chinese, Japanese and many other languages.
We'll train live chat agents according to your needs and guidance (training usually takes about 10 days).
Our support operators go through a strict process before hired, including:
1. Written test
2. Interview
3. Typing test
There are several options for agents available. Choose an option that fits your needs and budget to the fullest:
Available options |
||||||
|---|---|---|---|---|---|---|
| Work load per agent | Attention * | Setup fee | Training fee | Monthly price | ||
| 8 hours a day, 6 days a week | Shared |  |
|
$400 | Contact us | |
| 24 hours a day, 7 days a week | Shared | |
|
$700 | Contact us | |
| 8 hours a day, 6 days a week | Dedicated | |
|
$1200 | Contact us | |
| 24 hours a day, 7 days a week | Priority | |
|
$1900 | Contact us | |
| 24 hours a day, 7 days a week | Dedicated | |
|
$2300 | Contact us | |
*
Shared Seats: These are non-dedicated live chat operators who work on 2-3 websites at the same time. This is recommended for websites
with low traffic and fairly basic live chat help needs.
Priority One Seats: These are semi-dedicated agents where during the busy hours operators work on a single website and during the offpeak
hours same operator resources are applied to other businesses. This is the most popular option for most businesses.
Dedicated Seat: With this option customer support resources are fully dedicated to a single business.
Still have questions? Would you like us to tailor a custom plan for you? Contact us today.
